Quality Assurance

Testrite Visual is committed to providing well made, well designed solutions at very competitive prices.

We are very proud to be an American manufacturer with an extraordinary reputation for quality, value and reliability. We source the finest quality components, and because we manufacture in the U.S., our supply chain is shorter, “greener,” and we can offer customizable solutions.

Standard catalog items are made with tools and dies, ensuring consistency and proper component fit. For custom products, we prepare job folders with all pertinent specifications, cut sheets, etc. that travel with the job as it goes from one department to another.

Final quality assurance occurs in final assembly prior to packing.

We employ an experienced workforce and our staff has a very strong work ethic from top to bottom. We strive to provide reliable and timely service. All of us have a CAN DO attitude and we are proud of our quality and performance levels.

Our courteous and friendly sales staff anxiously look forward to working with you on your next project.

One Year Warranty

Testrite One Year Limited Warranty - Charisma SEG/LED Light Boxes and SupraSlim Light Boxes

Testrite offers a One Year Limited Warranty covering its Charisma SEG/LED Light boxes and Supraslim Light boxes against defects in materials or workmanship affecting the quality and function of its products when used in the correct manner.

Products must not have been misused, improperly set-up, or been abused for this warranty to apply. The determination is solely Testrite’s and its obligation shall be limited to providing replacement parts.

Purchaser determines suitability of all product usage and assumes all risk and liability. Neither the seller or manufacturer shall be held liable for any injury, loss or damage from use of the product.

Please contact customer service for a written return authorization before sending anything back. No credits of any kind will be offered without such authorization.

Lifetime Warranty

Testrite Lifetime Limited Warranty

Testrite offers a Lifetime Limited Warranty against defects in materials or workmanship affecting the quality and function of its products when used in the correct manner.

Products must not have been misused, improperly set-up, or been abused for this warranty to apply. The determination is solely Testrite’s and its obligation shall be limited to providing replacement parts.

Please contact customer service for a written return authorization before sending anything back. No credits of any kind will be offered without such authorization.